Last Update: January 11th, 2022.
Software platform developed by STRM INOVACAO E PROJETOS MUSICAIS LTDA., registered
at CNPJ/ME unde no. 23.180.503/0001-91, with address at Rua Roque Petrella, no. 46,
conjunto 902 A, Vila Cordeiro, CEP 04581-050, São Paulo/SP (“STRM”).
This Privacy Policy is intended to help you understand what information we collect, why we
collect it, and how you can update, manage, export, and exclude this information.
We collect information from the Company and artists to register them on the STRM Platform
and to provide better services to all and enable the development of STRM's activities. The
collected information includes:
1) Full name or Corporate Name: Collected for the identification of the artist or company and
registration on the platform.
2) Individual Taxpayer Identification Number (CPF) / Corporate Taxpayer Identification
Number (CNPJ): Used for registration and login purposes.
3) Date of birth: Used for registration and login purposes, as well as to ensure that the user is
of legal age.
4) Phone number: Used as a communication channel between STRM and the user.
5) Address: Used for registration and login purposes, as well as for communication and
delivery of relevant information.
6) Banking information: Used to manage the contracting of STRM services, especially
regarding royalty payments and other financial transactions.
7) Login: Information used to allow the user access to the STRM Platform.
8) Login password: A secret code created by the user during the first access to the Platform,
which allows secure access to the services offered.
The information collected by STRM is used to create, develop, operate, provide, and improve
our Services, content, and advertising, as well as to prevent losses and avoid fraud. We may
also use your personal information for purposes related to network and account security,
including protecting our Services for the benefit of all our users.
We also use personal information for conducting studies and user classification to enable
better recommendations of targets and content, which will also depend on how you use our
Platform and manage privacy controls.
We may use your personal information to confirm your identity, assist in user identification,
and determine appropriate services.
From time to time, we may use your personal information to send important notices, such
as communications regarding changes in our terms, conditions, and policies. As this
information is crucial for your interaction with STRM, you cannot opt-out of receiving such
We may also utilize personal information for internal purposes, such as auditing, data analysis,
and research to improve STRM's services and user communications.
When you are not logged into your STRM account, we store the information we collect with
unique identifiers linked to the browser, application, or device you are using. This helps us
maintain the preferences you have previously selected, for example.
When you access the Platform, with your permission, we may collect certain information
automatically, including but not limited to:
i. Registration Data: Collection of information to create and modify user accounts.
ii. Demographic Data: Collection of demographic data about users, including by surveys with
users. Used to generate reports on the application's usage.
iii. Transaction Data: Collection of transaction-related information regarding the user's use of
Services, including the type of service, user orders, date and time of service rendering, and
the amount charged.
iv. User Content: Collection of information that users submit when contacting customer
v. Location Information: Depending on the smartphone's settings or permissions, collection
of exact or approximate location determined by data such as GPS, IP address, and Wi-Fi.
vi. Usage Information: Collection of information about how the User interacts with our
Services. Among this information are, for example, date and time of access, app features or
pages visited, app crashes, and other system activities, type of browser, and third-party
websites you were using before interacting with our Services. In some cases, we do this
through the use of cookies, pixel tags, and similar technologies that create and keep unique
vii. Cookies: STRM may use cookies for various purposes, such as: to avoid the need for you
to enter information like username and password every time you log in; to facilitate your
navigation on our Platform; to collect statistical information; to customize our Platform
according to your personal preferences; and to provide greater information security.
a. Some cookies expire as soon as the session ends and you close your browser. Others are
saved on your computer. Cookies do not contain sensitive information, and we do not
exchange cookies with any third-party websites or external data providers.
b. User can disable cookies through the settings options of their respective browser.
However, by choosing to prohibit cookies, the User is aware and acknowledges that it may
impact the full functionality of the Site and/or Application.
All data, information, and communications collected are considered confidential by us and will
not be provided to third parties, except as provided for in this Policy.
To develop and improve the Services provided by STRM, we may engage third-party service
providers to perform various business operations on behalf of STRM. In doing so, we may need
to share your personal information with them. We provide our service providers with only the
personal information they need to perform the services we request, and we require them to
protect this information and not use it for any other purpose.
In addition, we may disclose your data in the following cases: by court order, order of
competent authority, or when necessary to defend our rights in judicial or administrative
We share aggregated and/or anonymous information that does not identify you for STRM's
business purposes. For example, we may disclose the number of visitors to STRM's websites
or services. We may also share aggregated or anonymous information with our business
partners for their own business purposes.
STRM and our third-party service providers may use a variety of technologies to evaluate how
our services, websites, or applications are used, to personalize your experience, and to provide
you with advertisements, including online content, customized for your interests. Some of the
technologies we may use include cookies, web beacons, and JavaScript.
We may allow third parties, including business partners and advertising networks, to display
ads on STRM's websites. Some of these companies may recognize your device through cookies
or other technologies every time they send you an online ad.
STRM's websites may include links to third-party websites. STRM does not control these third-
party websites, and we encourage you to read the privacy policy of each website you visit.
Additionally, it is possible that some of the above-mentioned data transfers may occur to
recipients located outside the national territory. In this circumstance, the companies
undertake to do so only to countries that provide a level of protection for personal data in line
with best practices, always in compliance with applicable laws, thus providing users with
guarantees for safeguarding their data, with specific contractual clauses, without prejudice to
obtaining their respective specific consent, when applicable.
The security of your personal information is important to us, but please be aware that no
method of transmission over the Internet or electronic storage is 100% secure. We strive to
adopt best development practices and engage the best necessary suppliers for the secure
furnishing of our Services to protect your Personal Information; however, we cannot
guarantee its absolute security.
This Privacy Policy applies to all services offered by STRM. This Privacy Policy does not apply
to services that have separate privacy policies from third parties that do not incorporate this
Privacy Policy.
This Privacy Policy does not apply to:
a) Information collection practices of other companies and organizations that advertise our
b) Services offered by other companies or individuals, including products or websites that may
include STRM services, displayed to you in search results or linked in our services.
STRM allows you to easily keep your personal information accurate, complete, and updated.
We will withhold your personal information for the period necessary to fulfill the purposes
described in this Privacy Policy and in our specific privacy summaries. To determine these
periods, we carefully examine the need to collect personal information, and once we identify
a relevant need, we retain the information for the shortest possible period necessary to
complete the purpose of the collection, unless a longer retention period is required by law.
In some cases, we store data for limited periods when it is necessary for legitimate business
or legal purposes.
We make efforts to ensure that our Services protect information from accidental or
malicious deletion. Due to this, there may be a time gap between when you delete
something and when copies are removed from our active systems and backups.
If you believe that STRM holds any inaccurate information about you, you have the right to
request the correction of that information. Updating your registration data, as well as
requesting information stored by STRM, can be done by sending an email to This process usually takes around 72 (seventy-two) hours from the
time of the correction request.
To delete data from your Account on the Platform, the user should request it from the STRM
team through the email Then, we initiate a process designed to
completely and securely delete the data from our storage systems.
A secure deletion is important to protect our users against accidental data loss. Complete
deletion of data from our servers is equally important for the peace of mind of our users
and our protection. This process usually takes around 15 (fifteen) days from the time of the
deletion request.
After the deletion of your account, the possibility of STRM retaining information and/or data
may still exist due to legal requirements or when its maintenance is necessary for (i)
compliance with a judicial order within the scope of legal and/or administrative processes, (ii)
study by a research organization, in accordance with applicable laws, (iii) transfer to a third
party, provided that the requirements of the applicable legislation are respected, and (iv)
exclusive use by STRM, provided that the data is anonymized.
In the above scenario, STRM ensures that any third parties with whom User data has been
shared will also undertake the same deletion and non-processing measures regarding the
User's data.
Your information collected through our Service may be stored and processed in Brazil or any
other country where STRM, its service providers, or partners maintain facilities, always in
countries that provide an adequate level of protection for personal data, as required by law.
By registering and using the Service, you agree to the transfer of information to any country
where STRM, service providers, or partners maintain facilities, as well as the use and
disclosure of information about you as described in this Privacy Policy. We use protections to
help keep the information collected through the Platform secure, so to take measures to
verify your identity before granting you access to your account.
Please do your part to help us. You are responsible for maintaining the confidentiality of your
account information and controlling access to emails between you and STRM. Your privacy
settings may also be affected by changes in the social media services you use to connect to
STRM. We are not responsible for the functionality, privacy, or security measures of any other
STRM ensures the protection of personal data from the moment users provide their data to
us, whether to enable the contracting of a product and/or service, or to receive
communications, invitations, newsletters, as well as to improve and optimize your browsing
experience on the website. If you choose to delete your personal data from the storage
database at any time, STRM may retain some personal information for an additional period
for the purpose of fulfilling legal or regulatory obligations, as well as for the regular exercise
of STRM's rights, and for the purposes of audits and compliance standards. The retention of
personal data will be done for the period necessary to fulfill the aforementioned obligations,
always respecting the period established in the applicable legislation.
As STRM grants the respective users the possibility to exercise the rights provided by the LGPD
(Brazilian General Data Protection Law), allowing them to make requests related to their
personal data, such as:
a) Confirmation of the existence of data processing;
b) Access to personal data;
c) Correction of incomplete, inaccurate, or outdated data;
d) Anonymization, blocking, or elimination of unnecessary, excessive, or allegedly processed
data in non-compliance with the LGPD, except in cases provided by law;
e) Data portability to another service or product provider, upon express request by the user;
f) Deletion of processed data with the user's consent, except in cases provided by law;
g) Obtaining information about the entities with which the user's data has been shared;
h) Information about the possibility of not providing consent, as well as being informed about
the consequences in case of refusal;
i) Information related to the processing, storage, and destination of personal data, under the
scope of the LGPD;
j) Revocation of consent.
To exercise these rights or obtain more information about how your personal data is
processed, you can contact us through the email We will be available
to attend to your requests in accordance with the applicable legislation and the deadlines
established by the LGPD (Brazilian General Data Protection Law).
We may update our Privacy Policy from time to time. We will notify you of any changes by
posting the new Privacy Policy on this page.
We recommend that you review this Privacy Policy periodically for any changes. Changes to
this Privacy Policy become effective when they are posted on this page, and we will keep users
informed of any changes to the content of this Privacy Policy.
We will not use your Personal Information to contact you with newsletters, marketing or
promotional materials, and other information without your prior consent. However, we may
send necessary notifications related to the furnishing of the Service, including but not limited
to maintenance, updates, account termination, target recommendations, actions
recommendations, and marketing materials related to targets and actions based on your
content choices on our Platform.
If you have any questions regarding this Privacy Policy, please feel free to contact us at This communication channel is available for requests related to
correction, deletion, or for accessing the data we have about users, and the response may
take up to 10 (ten) days.
STRM is the data controller, and our contact/person in charge is: Leonardo Rossi -